Leading parcel delivery company DPD UK has today confirmed the appointment of Elaine Kerr as CEO.
The appointment will take effect from 1 June 2021 and Elaine will report to Yves Delmas, Chief Operating Officer DPDgroup Europe.
Elaine has worked for DPD for over 28 years, joining as a Sales Executive based in the North West, followed by roles of Customer Relationship Manager and Head of CRM before being promoted to the DPD UK senior management team in 2008 as Director of CRM. In 2020, Elaine became Executive Director, Sales, CRM & Customer Services.
Yves Delmas, Chief Operating Officer DPDgroup Europe, commented, “Elaine has had a tremendous career with DPD and has been instrumental in growing our customer portfolio to include some of the most prestigious brands and securing our continued growth, both domestically and internationally.
“Her passion for ensuring that we put our customers at the heart of everything we do continually improves the customer experience and keeps us striving to deliver the next innovation.
“Elaine will now continue this success story in the role of CEO, building on the strengths of the senior management team to lead the business to a new chapter, and I wish her every success in her new role.”
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Notes to editors
The UK’s favourite parcel delivery group: DPD has been voted top in MoneySavingExpert’s consumer satisfaction poll for parcel delivery companies eight years running.
In April 2015, DPD was awarded the Queen’s Award for Enterprise 2015 in the Innovation category, for its unique one-hour delivery service, Predict.
In 2018, DPD opened the UK’s first all-electric parcel delivery depot in Westminster. DPD currently has over 800 EVs on the road in the UK and in October 2020, announced plans to deliver to 25 of the largest towns and cities in the UK with zero and low-emission delivery means by 2025. Details of all of DPD’s sustainability initiatives can be found on its dedicated green website: https://green.dpd.co.uk/
DPD is a member of DPDgroup, one of Europe’s leading parcels groups, wholly owned by France’s La Poste, the second largest postal group in Europe.